8D-Reports are a standardized tool, used in several branches like aeronautics, aviation, automotive or renewables to solve (technical) problems in a structured manner.

The keys to success are:

• Fact orientation (e.g. figures, data, numbers)

• Cause orientation (understanding the real root cause(s))

• Team orientation (moderated interdisciplinary approach)

8D-Reports are often used to solve difficult problems where

• the answer is still not known, because of the complexity of the failure event,

• failure patterns are recurring or the failure is driiven by several reason in parallel (m ulti-causal).

Collection of (some) Quality Tools and Documents

8D Failure Event Report (43KB)

Word template for 8D report

8D and 4D Guideline (115KB)

Process and reporting guideline.

Includes also the 4D variant for smaller failure events.

8D Training (629KB)

Presentation to support 8D training

Based on current industrial standards customized for the application at the XFEL